Error Handling
An error message appears when the Estimator notices an incongruity. These are exceedingly rare in the Estimator.
If an error message appears and the cause of the error is not immediately apparent, click the More Information button. A more thorough description appears. Some of the less common errors may have less complete descriptions. You may also find it useful to review topics in this help manual.
Common error resolutions:
-
Restart the Estimator.
-
Review recent changes/entries.
-
If the error mentions HASP or licensing, see the Toolbox topic for instructions on updating your license.
Check our website for frequently asked questions and support. (Client login required.)
The Copy to Clipboard Button on the error message window can help you report the error to NFA. Clicking that button copies the text of the error message into your clipboard, so you can easily paste into an email message. In order to provide version information as part of a support request, click on the Copy to Clipboard button on the About Window, accessed by clicking on the logo in the top left hand corner of the application.